Conditions of Use

RETURN POLICY

How to process a return?
KO81shop.com makes it easy and simple for all returns! We wants you to be fully satisfied with your purchase. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of the delivery date for a full refund of the purchasing price. Shipping/handling fee, gift box, gift wrap, or other charges are non-refundable. The item(s) must be sent back in new and unused condition with store tags attached to merchandise and original packaging. Footwear must be in new, unworn condition, in its original shoebox, packaged in a separate outer box when returning. Personal items including but not limited to all undergarments, watches, underwear, swimwear, headphones, and body jewelry are non-returnable. If an item has been used or worn, it will be sent back to you at your expense.

If I need to return an item, do I have to pay the postage?
Yes, you are responsible for postage back to our facility. Please read our complete returns policy.

Shopping Cart/ My Information Do you keep my credit card number on file?
For security purposes, we do not keep your credit card number on file even if you are registered with us.

How do I enter my information once so I don’t have to enter it again?
If you register, we will save most information for faster checkout in the future. Please note, credit card information will not be stored for security purposes.

Do you save my information for future orders?
If you register, we will save most information for faster checkout in the future. Please note, credit card information will not be stored for security purposes.

Do I have to sign up in order to place an order?
No, you may place orders without registering.

Tracking Orders
How do I track my order?
We will send a tracking number alongside a shipment and order confirmation email.

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