Why does KO81shop.com ask for my email address? Will I get spam emails after I give it to you?
A: Providing us with your email address means we can send you two very important emails: One is a copy of the order that you place with us, and the other is a notification that your package has been shipped. We may also use email if it is necessary to contact you regarding your order. We will not send you spam emails, and we will not give your email address to anyone else.
This policy covers how KO81shop.com treats personal information that KO81shop.com collects and receives, including information related to your past use of KO81shop.com. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
How can I find out about KO81shop.com specials, events, promotions and discounts?
We recommend that you register as a Premium KO81shop member. Once you sign up, we'll email you on a regular basis with the latest KO81shop.com news, specials, and promotions. Please note that limited release items are excluded from all promotions. We reserve the right to reconcile your order when a discount is applied toward such an item. Please note that certain promotions will have brand and/or category exclusions. Certain promotions are not applicable to orders outside the United States.
Do you accept checks, money orders and/or C.O.D.?
We are unable to accept these forms of payment at KO81shop.com.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal Express, We are not responsible for typographical or image errors.
What if I refuse a package because I want to return the entire order?
Orders shipped which are refused by the customer and restocked for reasons not pertaining to KO81shop.com, are subject to a restocking fee of 15% of merchandise value. This fee, as well as the shipments handling/ delivery charge will be deducted from the corresponding credit.
How do I exchange a product?
If you are unhappy with an item purchased, KO81shop.com will process the exchange for you. Simply follow the instructions on KO81shop.com/returns. Your item will be added to your order and the difference will be credited/debited to your card. If the product you requested is no longer available to ship, we will process a full refund on the original item and send you an email confirmation. You may contact customer service for additional information and for help with processing your exchange. Exchanges are subject to availability.